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Thank you for purchasing from our small business.

Bougie Rouge jewelry is handmade in small batches. Mixed medias are used, including resin, polymer clay, metal and various types of beads. Some of our products are "reloved", meaning they have been repurposed from other pieces of jewelry, used or not. Please read your selections descriptions to ensure you are familiar with the types of materials used.

 

All of the materials we use have been selected to ensure a comfortable wear for you. We have particular ears on our team, and we ensure our posts and metals meet their approval before we use those metal products. Still, please ensure you read the description to make sure your ears will be happy with the metals we use.

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All of our sales are final. So, please be as selective as you like when picking out your next gift, statement earring, or decor item. And, if you experience a problem, we want to hear from you! We want you to be happy.

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Product Care

  • Only use a damp cloth with soap and water.

  • Avoid wearing while sleeping, exercising, or activities that involve water.

  • Avoid direct contact with solvents (perfume, hairspray, nail polish remover, ect). This can damage or discolour the clay or resin.

  • Store at room temp and away from direct sunlight. I recommend you store in a jewelry box.

  • Clay and resin are strong but can still be scratched or broken. Handle with care.

  • Keep out of reach of children, small parts can be chocking hazards.

Return & Exchange Policy

  • All jewelry and third party consignment items are final sale. If you have any concerns regarding any final sale product, please email us at hello@bougierougeboutique.com.

  • All sale items are final sale.

  • Classes are subject to a 48 hour cancellation policy. Please see your ticket and email communication for class specific policies. Any event processing fees by the processing agent are not refundable.

  • Regular priced apparel and non-jewelry/ consignment products are subject to a 14 day return/ exchange policy. Goods must be in new/ unworn condition with the tags still attached. Please bring the goods in within 14 days of your sale date. Email us if you have any questions.

  • Shipped return items must be returned within 14 days of when they were received. The goods must be in new condition. Refunds will only be processed once the good have been received and the condition has been verified. Shipping costs are not refundable.

  • Gift Certificate sales are not refundable.

  • Refunds can be processed to the same payment method as initially used or to a gift certificate for future use.

  • When applicable, any and all discounts applied to the sale will be reversed prior to any refunds. 

Boutique Policies

  • All boutique visitors are expected to be polite, kind and considerate. Any abusive, derogatory or demeaning behaviour towards any person will not be tolerated. Bougie Rouge Boutique reserves the right to refuse service.

  • Prices, promotions, products and services are subject to change to meet evolving business needs.

  • Parking is available behind out boutique. Parking is at your own risk, and Bougie Rouge Boutique will not be responsible for any lost, stolen or damaged property.

  • As per the single use Edmonton bylaw, bags are an additional cost of $0.15.

  • There is no smoking or vaping permitted within the boutique.

  • Our boutique is dog friendly for dogs that are well behaved and clean.

  • We have a bathroom that is for customer use only.

 Payment & Promotions Policies

  • Current Accepted Payment Methods: Cash, Interact, VISA, MC, AMEX

  • GST of 5% is added to each order

  • All custom orders must be paid in advance

  • All prices are subject to change

  • Promotions cannot be combined with any other discounts, sales or offers

  • No rainchecks or cash value for any promotions or offers

  • Inventory related to promotions is subject to change quickly

  • Sale items, jewelry and hats are final sale

 Shipping Policies

  • Canadian Orders totaling $0-$174 are subject to a flat rate shipping

  • Canadian Free Shipping Promotions is available for orders $175+

  • US Free Shipping Promotion is available for orders $200+

  • Shipping fees are non-refundable

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